It is only against the rules to disrespect in public chat. If the rules have changed and were not updated yet I understand but this is what it says. That means helpers we can disrespect in private chat along as we are not racist. backstory helpers we saying I would be muted for a pm. http://beastfactions.net/community/threads/server-rules.65/ Although it is still against rules to disrespect staff in pm #7
You are correct since the person can easily do /ignore <playername> to stop the disrespecting which helper was it ?